ITOM

A reliable infrastructure, monitored and automated.

Monitoring, asset discovery, CMDB and dependency mapping for full visibility and faster incident resolution, using no-code platforms.

Discuss your project

Context

Staying in control of a living information system.

Infrastructures change constantly, across servers, networks, applications and cloud services. Without an overall view, outages are discovered too late and teams spend their time putting out fires. The goal is to monitor the entire estate in a unified way and to act before users are impacted.

Availability

Make sure critical services stay accessible and responsive, by catching degradations from the very first signals.

Anticipating outages

Spot trends and risky thresholds to act early, rather than dealing with the incident once it has already happened.

Estate control

Know exactly which assets you run, their versions and their dependencies, so you can decide fast and limit blind spots.

The monitoring chain

From raw data to a handled incident.

Every signal raised by the infrastructure follows a clear path, from the sensor all the way to resolution. A shared configuration database links every step and gives meaning to each alert.

Infrastructure & network

Servers, network devices, applications and cloud services to keep an eye on.

Collection & monitoring

Measurements, metrics and logs streamed continuously into a unified view.

Alert correlation

Related signals grouped together to cut the noise and isolate the real cause.

Automated incident

A ticket is created and routed automatically to the right team.

CMDB, the shared foundation

A central configuration database describes every asset and its relationships. It feeds the chain end to end, so each alert is tied to the right service and its dependencies.

Discovery & dependency mapping

An automatic inventory scans the network, identifies assets and keeps the CMDB up to date without manual entry. Dependency mapping reveals how services and applications rely on one another, so you can measure the real impact of an outage and make changes with confidence.

What it covers

Visibility, reliability, automation.

Infrastructure & network monitoring

Watch servers, network devices and hosted services from a single view. Health indicators stream in real time to catch any degradation without waiting for a user report.

Application & service monitoring

Measure application availability and response times from the user side. You track the real experience of business services, beyond technical resources alone.

Real-time alerting & thresholds

Set thresholds tuned to each service and get the alert at the right moment. Notifications reach the right team, through the right channel, as soon as a threshold is crossed.

Correlation & noise reduction

Group alerts from the same incident into a single actionable event. Teams focus on the root cause instead of sifting through dozens of redundant notifications.

Asset discovery & CMDB

Inventory the estate automatically and keep a reliable CMDB up to date continuously. Each asset, its configuration and its relationships stay current, without relying on manual entry.

Monitoring to incident link

Turn a qualified alert into a ticket directly in the incident management tool. The continuity between monitoring and handling speeds up response and avoids losing information.

An infrastructure to make reliable?

Let's talk monitoring, CMDB and automation.

Let's talk about your project