Doopera
Expertise
ITSM & ESM IT & enterprise services (ITIL) ITOM Monitoring & CMDB Omnichannel CX Multichannel customer service CRM Sales & marketing Artificial intelligence Generative & agentic AI
Services
Consulting Scoping & strategy Integration Agile no-code rollout PMA From need to go-live Maintenance Support & maintenance Training Skilling up your teams
Solutions
Freshworks Freshservice ITSM · ITOM · ESM Freshdesk Customer support Freshdesk Omni Omnichannel service Freshchat Messaging & chatbots Freshcaller Contact centre Freshsales CRM Freshmarketer Marketing automation Freddy AI Artificial intelligence
EasyVista EV Service Manager ITSM & ESM EV Self Help Self-service EV Reach Remote support EV Observe Monitoring · ITOM EV Discovery Discovery & CMDB EV Orchestrate Automation EV Pulse AI Artificial intelligence
Company
Resources
News ITSM, CX, CRM & AI insights Ebooks & reports Guides & reports to download
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Services

End-to-end support.

From initial framing to maintenance, Doopera supports you at every stage of your ITSM, ESM, ITOM, CX and CRM projects, on the no-code solutions of its partners.

01

Consulting

Framing, digital strategy and selection of ITSM/CX/CRM solutions.

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02

Integration

No-code deployment with an agile method, close to vendor standards.

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03

PMA

Project management assistance: from the need to go-live.

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04

Maintenance

Third-party application maintenance: support, corrective and evolutive maintenance.

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05

Training

Upskilling of support and business teams.

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Doopera

Integrator of innovative solutions.

France · UAE · Tunisie

Expertise

ITSM · ESM CX · CRM Freshworks EasyVista

Services

Consulting Integration Maintenance Training

Company

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