Remote takeover
Connect to a user's machine to diagnose and fix an issue, with or without them sitting in front of the screen.
Remote support 
EV Reach
Remote support and takeover of endpoints, with automation of routine tasks.
EV Reach gives technicians the means to act remotely on workstations and servers, whether or not a user is present. The solution combines remote takeover, script execution and automation to resolve incidents faster. It integrates with support tools to streamline the work of the teams.
Key features
Access to endpoint resources
Act in the background on services, processes, files or registries without interrupting the user's work.
Script execution
Run scripts and actions on one or several machines to apply a fix or a configuration consistently.
Task automation
Automate recurring endpoint maintenance operations to free up time for technicians.
Support integration
Launch a remote session directly from a ticket to tie the action to the incident context.
Use cases
- Troubleshoot a user remotely without an on-site visit.
- Apply a fix across a set of machines in a single operation.
- Act in the background on a server without disturbing users.
- Automate repetitive maintenance tasks across the fleet.
Other EasyVista solutions
A project around EV Reach?
Doopera supports you on scoping, integrating and maintaining EV Reach. Let's talk about your needs.