Privacy policy

Preamble

Doopera, a consulting firm with its registered office located at 89 boulevard National, 92250 La Garenne-Colombes.

This Privacy Policy outlines the commitments of Doopera regarding the protection of your personal data as a client, internet user or user of our services. It details how we collect and use your personal data and your rights in this regard.

Doopera complies with the French “Informatique et Libertés” law no. 78-17 of 6 January 1978 as amended, the “Confidence in the Digital Economy” law no. 2004-575 of 21 June 2004, as well as the General Data Protection Regulation 2016/679 of 27 April 2016 (GDPR).

Doopera has appointed Issam Ben Khelifa, a marketing manager, to ensure compliance with the law and respect for the rights of access, rectification, opposition, deletion, limitation and portability that you have under the aforementioned texts (contact@doopera.com).

Management of personal data

In France, personal data is protected by law no. 78-17 of 6 January 1978, law no. 2004-801 of 6 August 2004, article L. 226-13 of the Penal Code and the European Directive of 24 October 1995. Doopera complies with the applicable regulations regarding the processing of personal data, in particular Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and law no. 2018-493 of 20 June 2018.

When using the website www.doopera.com, the following may be collected: the URL of the links through which the user accessed the website, the user's internet service provider, and the user's IP address. In any case, Doopera only collects personal information for the need of certain services offered by the website.

No personal information of the user is published without their knowledge, exchanged, transferred, assigned or sold to third parties. The website is not declared to the CNIL because it does not collect personal information for filing purposes.

Contact form and qualification of requests

When you fill in the contact form, we collect the information you provide (name, company, email address, phone number and the content of your message). This data is used solely to handle and respond to your request.

To better understand the context of your request, the form also associates technical browsing data: your IP address and an approximate location derived from it (city, region, country, internet service provider), your browser and device type, as well as your journey on the website before submitting the form (pages viewed, time spent and arrival source). The legal basis for this processing is Doopera's legitimate interest in qualifying and efficiently handling the business requests it receives.

This information is sent by email to the Doopera team only (contact@doopera.com). It is neither resold nor transferred to third parties for commercial purposes. It is kept for the time needed to process your request and, where applicable, for the duration of our business relationship. The approximate location is obtained through a third-party IP address analysis service, without transmitting the content of your message.

You may exercise your rights over this data at any time (access, rectification, deletion, objection, restriction) under the conditions described in the “Exercising your rights” section below.

Hyperlinks and cookies

The website www.doopera.com contains a number of hyperlinks to other websites, set up with the authorisation of Doopera. However, Doopera does not have the ability to check the content of the websites visited and assumes no responsibility in this respect.

Browsing the website may cause the installation of cookies on the user's computer. A cookie is a small file that does not allow the identification of the user but records information about navigation. Refusing to install a cookie may make it impossible to access certain services. The user can configure their browser (Chrome, Firefox, Safari, Edge…) to refuse the installation of cookies.

Exercising your rights

In accordance with the “Informatique et Libertés” law and the GDPR, you can request the communication of your personal data and demand that it be rectified, completed, updated, locked or deleted if it is inaccurate, incomplete, equivocal or outdated. In accordance with articles 18 and 20 of the GDPR, you also have the right to limit processing and to data portability.

For any such request, simply send an email or letter to the following address:

Doopera
89 boulevard National
92250 La Garenne-Colombes, France

Your requests must be made in writing, signed and accompanied by a photocopy of an identity document bearing your signature. Doopera will have a period of one (1) month to respond following receipt of your request.

You also have the option to contact the French Data Protection Authority (CNIL), whose contact details are available at cnil.fr, if Doopera has not responded to your request within one month.